Returns

60-day hassle-free returns.

Not completely satisfied? We make returns simple. No restocking fees, no lengthy forms.

EVASION bottle detail

01

Initiate your return

Email returns@evasion.com with your order number and reason for return within 60 days of delivery. We'll respond within 1 business day with a Return Merchandise Authorization (RMA) number.

EVASION Alpine backpack

02

Pack your item

Place the item in its original packaging if available. Attach the RMA number visibly on the outside of the package. Items must be unused and in original condition.

EVASION bottle on the move

03

Ship it back

Send the package to our return address using any carrier. We recommend using a tracked service. Return shipping costs are covered by EVASION for defective items; otherwise, the customer is responsible.

EVASION bottle by a mountain lake

04

Receive your refund

Once we receive and inspect the item, we'll process your refund within 3–5 business days to the original payment method. You'll receive a confirmation email when it's done.

Return Conditions

  • Items must be returned within 60 days of the delivery date.
  • Products must be unused and in original packaging with all accessories and documentation.
  • Customized or engraved items cannot be returned unless defective.
  • Items purchased from third-party retailers must be returned directly to the retailer.
  • Sale items are eligible for store credit only, not cash refunds.

Ready to return? Email returns@evasion.com to get started.