Warranty

We stand behind our gear.

EVASION products are built to last. If something goes wrong due to our craftsmanship, we'll make it right.

Alpine & Forest Lines

Lifetime

Our flagship products carry a Lifetime Guarantee. If it fails due to a manufacturing defect at any point, we'll repair or replace it — free of charge.

Accessories

3 Years

All EVASION accessories are covered by a 3-year warranty against manufacturing defects from the date of purchase.

Electronics & Components

2 Years

Integrated electronics including GPS modules, LED systems, and heating elements are covered for 2 years.

EVASION Alpine backpack in the field

Built to last a lifetime.
Guaranteed.

What's Covered

Manufacturing Defects

Any defect in materials or workmanship that occurs under normal use.

Covered

Hardware Failure

Zippers, buckles, clasps, and structural components that fail under normal use.

Covered

Coating Delamination

Separation or peeling of waterproof and protective coatings.

Covered

Normal Wear & Tear

Gradual degradation from regular use over time.

Not covered

Accidental Damage

Damage from drops, cuts, burns, or other accidents.

Not covered

Unauthorized Modifications

Damage resulting from alterations or repairs not performed by EVASION.

Not covered

How to Make a Claim

To submit a warranty claim, email warranty@evasion.com with your order number, a description of the issue, and photos of the defect. We'll review your claim within 2 business days and arrange a repair, replacement, or refund at our discretion.